Contact Information

Call Us: 1-406-889-5288
E-mail: info@alpinefilters.com

Customer Service Hours

Monday - Friday:   10:00 AM to 8:00 PM (Eastern Time)
                             7:00 AM to 5:00 PM (Pacific Time)

Saturday:              10:00 AM to 6:00 PM (Eastern Time)
                             7:00 AM to 3:00 PM (Pacific Time)

Sunday:                2:30 PM to 6:30 PM (Eastern Time)
                            11:30 AM to 3:30 PM (Pacific Time)

(If you leave a message during business hours,
  we will return calls promptly.)

Holidays:
Messages will be returned as soon as possible on the next business day.

Alpine Filters
PO Box 84
Mulvane, KS   67110

Shipping Fees

All Alpine Units:

UPS Ground (USA only):  $15.00 per unit
Second Day:  $52.00
Next Day:  $72.00

Ozone Replacement Glass Plates:  add $6.00 per order

Please note there will be a 24-48 hour processing time, and then your product will be shipped as selected.
NOTE: We do not guarantee any shipping arrival times or dates. Your order will be sent as selected, but there is no guarantee for date of arrival. (Next day air does not mean you will receive your order tomorrow. It means your order will be shipped via "next day air" after processing.) Please call us if you need assistance.

If you did not purchase your item from this site and want to return it, please contact the site, dealer or store from which you purchased the item for return policy and authorization.

If you purchased your item from this site and need return information, please see our Return Policy page.

Privacy Information

Customer satisfaction and your privacy is the foundation of our success.  The information collected here will not be sold, given, or made available to any mailing list or any other advertising organization.  Your credit card information is encrypted and secure.

Payment

For quickest delivery we accept Visa, MasterCard, Discover and American Express credit cards.  Shipment for orders paid by check will be delayed until check clears, typically within 7-10 days.